Terms and Conditions

Introduction

Welcome to Digital Dynamo. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

Definitions

• "Company," "We," "Us," "Our" refers to Digital Dynamo
• "Client," "You," "Your" refers to the individual or entity using our services
• "Services" refers to all web development, digital marketing, SEO, and related services provided by Digital Dynamo
• "Website" refers to digitaldynamo.com.au and all associated pages

Use of Services

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services in any way that violates applicable laws or regulations
• Engage in any conduct that restricts or inhibits anyone's use of our services
• Attempt to gain unauthorized access to our systems or networks
• Use our services to transmit malicious code, viruses, or harmful content
• Impersonate or misrepresent your affiliation with any person or entity

Account Registration

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Services and Deliverables

Service Scope

The specific services to be provided will be outlined in a separate agreement, proposal, or statement of work. All projects are subject to:

• Agreed timelines and milestones
• Client approval and feedback processes
• Payment terms and schedules
• Scope limitations and change request procedures

Revisions and Changes

We offer a reasonable number of revisions as specified in your service agreement. Additional revisions or changes beyond the agreed scope may incur additional fees.

Payment Terms

Fees and Billing

All fees are quoted in Australian Dollars (AUD) unless otherwise specified. Payment terms include:

• Deposits may be required before work commences
• Invoices are due within 14 days unless otherwise agreed
• Late payments may incur interest charges
• We reserve the right to suspend services for overdue accounts

Refunds

Refund policies vary by service type and will be specified in your service agreement. Generally, deposits and fees for completed work are non-refundable.

Intellectual Property Rights

Client Content

You retain all rights to content, materials, and information you provide to us. By providing such materials, you grant us a license to use them for the purpose of delivering our services.

Our Work Product

Upon full payment, you will own the deliverables created specifically for you. However, we retain:

• Rights to pre-existing intellectual property and tools
• Rights to use the work in our portfolio
• Rights to general knowledge and techniques developed

Warranties and Disclaimers

Our Warranties

We warrant that our services will be performed with reasonable skill and care in accordance with industry standards. We will make reasonable efforts to correct any defects in our work.

Disclaimer

Except as expressly stated, our services are provided "as is" without warranties of any kind. We do not guarantee specific results, search engine rankings, or business outcomes.

Limitation of Liability

To the maximum extent permitted by law, Digital Dynamo shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages exceeding the fees paid for the specific service in question

This limitation applies regardless of the legal theory on which the claim is based.

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our business relationship. This obligation continues after the termination of services.

Termination

Either party may terminate services under the following conditions:

• With written notice as specified in the service agreement
• Immediately in case of material breach of these Terms
• For non-payment or overdue accounts

Upon termination, you remain responsible for payment of all fees for work completed and expenses incurred.

Third-Party Services

Our services may integrate with or rely on third-party tools, platforms, and services. We are not responsible for the availability, functionality, or terms of these third-party services. You agree to comply with any applicable third-party terms.

Indemnification

You agree to indemnify and hold Digital Dynamo harmless from any claims, damages, or expenses arising from your use of our services, your breach of these Terms, or your violation of any laws or third-party rights.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Victoria, Australia. Any disputes arising from these Terms or our services shall be:

• First attempted to be resolved through good-faith negotiation
• Subject to mediation if negotiation fails
• Finally resolved in the courts of Victoria, Australia

Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or website notice. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Us

If you have any questions about these Terms and Conditions, please contact us: